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About Us

Art Stamps Australia is a second generation family run business. We have been providing art stamps and craft supply to our loyal customers for decades. We offer a wide selection of quality products including stamps, inks and markers, accessories, papers and scrapbooking embellishments.

Our products are available from our online catalogue and can also be purchased at craft events throughout Australia. You’ll most likely find us at the next event in your area. Come and say hello while you go through our extensive product range.

The stamping brands that we consistently carry are: Hero Arts Rubber Stamps, Hampton Art Stamps, Verses Rubber Stamps, Art Stamps Australia Clear Designs, Impression Obsession Stamps, and Penny Black.

  • Terms & ConditionsOpen or Close

    These Terms and Conditions apply to the use of this web site, including the purchase of goods over this web site. In using this web site for these or any other purposes, you agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, you must refrain from using the web site.

    These Terms and Conditions must be read in conjunction with any other applicable Terms and Conditions governing the use of this web site.

    1. Terminology
      In these terms and conditions, the expressions “we”, “us” and “our” are a reference to Art Stamps Australia or www.artstamps.com.au
    2. Amendments to Terms and Conditions
      We reserve the right to amend these Terms and Conditions from time to time.   Amendments will be effective immediately upon notification on this web site.   Your continued use of the web site following such notification will represent an agreement by you to be bound by the Terms and Conditions as amended.
    3. Ordering Procedure
      You may offer to purchase goods described on this web site for the price specified on this web site. Your order must contain your name, email address, credit card details and any other ordering information specified on this web site. Within seven (7) days of receipt of your order, we will at our discretion accept or reject your offer to purchase. You may not cancel an order once it has been submitted, even if our acceptance or rejection of your offer is still pending. We are not required to give reasons for rejecting your offer to purchase. If we reject your offer to purchase the goods for any reason, neither of us will be under any further liability to the other arising out of your original offer or our non-acceptance of that offer. If we have not responded to you within seven (7) days, your offer will be deemed to be rejected. We give no undertaking as to the availability of products advertised on this web site. Delivery of the goods to you will be effected in the manner described on this web site. Title in the goods does not pass to you until payment has been received. Risk of loss or damage to the goods passes to you upon dispatch.

    Payment must be effected in the manner described on the web site. Prices are inclusive of goods and services tax. In all other respects, the price is exclusive of taxes, duties and charges imposed or levied in Australia or overseas in connection with the supply of goods. The goods are offered for sale only to persons who can make legally binding contracts.

    1. Cancellation due to Error
      You acknowledge that despite our reasonable precautions, products may be listed at an incorrect price or with incorrect information due to a typographical error or like oversight. In these circumstances, we reserve the right to cancel the transaction, notwithstanding that your order has been confirmed and your credit card has been charged.  We reserve this right up until the time of delivery of goods to you. If a cancellation of this nature occurs after your credit card has been charged for the purchase, we will immediately issue a credit to your credit card account for the amount in question.
    2. Membership
      In order to be able to upload material and to communicate with other members on this web site, you must become a member.

    A member is entitled to use this web site to:

    • Place orders
    • View information, text, data, graphics, images, photographs, sound, video and /or music or any other material permitted under the terms of this Agreement
    • Purchase items
    • Receive communications from us

    To become a member, you must complete your registration details in the manner described on the web site. We reserve the right to terminate your membership at any time if you breach these Terms and Conditions. You agree to ensure that your registration details are true and accurate at all times.  Specifically, you must notify us of any change to the registration details as originally supplied.

    Upon registration, you will provide a password and account designation. You agree to pay for our products in the manner specified on the web site.

    1. Information Service
      All information provided by us pursuant to these Terms and Conditions is provided in good faith. You accept that any information provided by us is general information and is not in the nature of advice. We derive our information from sources which we believe to be accurate and up to date as at the date of publication.   We nevertheless reserve the right to update this information at any time. In addition, we do not make any representations or warranties that the information we provide is reliable, accurate or complete or that your access to that information will be uninterrupted, timely or secure.   We are not liable for any loss resulting from any action taken or reliance made by you on any information or material posted by us.  You should make your own inquiries and seek independent advice from relevant industry professionals before acting or relying on any information or material which is made available to you pursuant to our information service.

    You agree to use our information service for lawful purposes only.

    1. Disclaimer
      We do not accept responsibility for any loss damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of this web site or any linked web site, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this web site.

    To the extent permitted by law, any condition or warranty which would otherwise be implied into these Terms and Conditions is hereby excluded.  Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to one or more of the following:

    (a)        if the breach relates to goods –

    (i)         the replacement of the goods or the supply of equivalent goods;

    (ii)        the repair of such goods;

    (iii)       the payment of the cost of replacing the goods or of acquiring equivalent goods; or

    (iv)       the payment of the cost of having the goods repaired; and

    (b)        if the breach relates to services –

    (i)         the supplying of the services again; or

    (ii)        the payment of the cost of having the services supplied again.

    Except in relation to liability for personal injury (including sickness and death), and except as otherwise stipulated in these Terms and Conditions, we will not accept liability to you in respect of any loss or damage (including indirect, special, or consequential loss or damage) which may be suffered or incurred by you or which may arise directly or indirectly in respect of goods or services supplied pursuant to an order placed on this web site or in respect of any failure or omission on our part to comply with our obligations as set out in these terms and conditions.


    1. Exception to Disclaimer
      This Disclaimer set out in these Terms and Conditions does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.

    2. Specific Warnings
      You must ensure that your access to this web site is not illegal or prohibited by laws which apply to you. You must take your own precautions to ensure that the process which you employ for accessing this web site does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this web site or any linked web site.Whilst we have no reason to believe that any information contained on this web site is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information, nor do we undertake to keep this web site updated.   We do not accept responsibility for loss suffered as a result of reliance by you upon the accuracy or currency of information contained on this web site.We do not accept liability for loss or damage caused by your reliance upon any information obtained through this web site and it remains your responsibility to evaluate the accuracy, completness and usefulness of any such information. Responsibility for the content of advertisements appearing on this web site (including hyperlinks to advertisers’ own web sites) rests solely with the advertisers. The placement of such advertisements does not constitute a recommendation or endorsement by us of the advertisers’ products and each advertiser is solely responsible for any representations made in connection with its advertisement.

    We make no warranty that goods acquired from us over this web site will meet your requirements.

    Details contained on this web site relating to goods or services have been prepared in accordance with Australian law and may not satisfy the laws of any other country. We do not warrant that the details on this web site concerning those goods or services will satisfy the laws of any other country. It is your responsibility to determine whether these details satisfy the laws of the jurisdiction where you reside (if that jurisdiction is outside Australia) and if the details do not satisfy the laws of your jurisdiction, you may not order any goods or services from this web site.

    You acknowledge that despite all reasonable precautions on our part, there is a risk of unauthorized access to or alteration of your transmissions or date or of information contained on your computer system or on this web site. We do not accept responsibility or liability of any nature for any such losses which you may sustain as a result of such activity.


    1. Copyright
      Copyright in this web site (including text, graphics, logos, icons, sound recordings and software) is owned or licensed by us. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth)and similar legislation which applies in your location, and except as expressly authorised by these Terms and Conditions you may not in any form or by any means:
    • Adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this web site; or
    • Commercialise any information, products or services obtained from any part of this web site;
    • without our written prior permission, or in the case of third party material, from the owner of the copyright in that material.

    1. Trade Marks
      Except where otherwise specified, any word or device to which is attached ™ or ® is a registered trade mark.

    If you use any of our trade marks in reference to our activities, products or services you must include a statement attributing that trade mark to us. You must not use any of our trade marks :

    • in or as the whole or part of your own trade marks
    • in connection with activities, products or services which are not ours;
    • in a manner which may be confusing, misleading or deceptive;
    • in a manner that disparages us or our information, products or services (including this web site).

    1. Restricted Use
      Unless we agree otherwise in writing, you are provided with access to this web site only for your personal use.   You are authorised to print a copy of any information contained on this web site for your personal use, unless such printing is expressly prohibited.   Without limiting the foregoing, you may not without our written permission on-sell information obtained from this web site.

    2. Linked Web Sites
      This web site may contain links to other web sites (“linked web sites”).   Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with linked web sites. Our links with linked web sites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked web sites, or of any information, graphics, materials, products or services referred to or contained on those linked web sites, unless and to the extent stipulated to the contrary.

    3. Privacy Policy
      We undertake to comply with the terms of our privacy policy which is annexed to these Terms and Conditions.

    4. How we handle e-mails
      We will preserve the content of any e-mail you send us if we believe we have the legal requirement to do so. Your e-mail message content may be monitored by us for trouble-shooting or maintenance purposes or if any form of e-mail abuse is suspected.

    5. Security of Information
      Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk.   Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

    6. Termination of Access
      Access to this web site may be terminated at any time by us without notice.  Our disclaimer will nevertheless survive any such termination.

    7. Governing Law
      These Terms and Conditions are governed by the laws in force in the State of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the Courts of that jurisdiction.

    8. General
      We accept no liability for any failure to comply with these Terms and Conditions where such failure is due to circumstance beyond our reasonable control. If we waive any rights available to us under these Terms and Conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion. If any of these Terms and Conditions are held to be invalid, unenforceable or illegal for any reason, the remaining Terms and Conditions shall nevertheless continue in full force.
  • Privacy PolicyOpen or Close

    Commitment to Privacy
    Art Stamps Australia (“Art Stamps”) is committed to protecting your privacy when collecting and handling your personal information. Art Stamps is bound by the National Privacy Principles under the Privacy Act 1988 (Cth) (“Act”).


    Collection of Personal Information
    Art Stamps only collects personal information necessary for us to carry out our functions and activities such as:

    • to supply you with goods or services that you have requested;
    • to process your order made through our Web site, or by telephone, fax and mail;
    • to provide you with information you have requested from us;
    • to provide you with information regarding an order you have placed with us;
    • to enable us to process and determine any request for a “Art Stamps card account”;
    • to provide you with information about new releases, special offers, pre-publication specials and new products and services offered by Art Stamps; and
    • to improve your shopping experience.

    The types of personal information that Art Stamps collects generally includes your name, telephone number, mailing address, delivery address, email address, account details, and credit card details.

    If it is reasonable and practicable to do so, Art Stamps will collect personal information directly from you. We may collect personal information when you deal with Art Stamps over the phone, when you send us correspondence (such as letters, faxes and emails), when you register on our Web site, when you submit queries and other forms on our Web site and when you request a catalogue.

    A cookie is a small text file created by a web server and stored on your computer, enabling a unique identification to be given to your computer. Cookies enable our systems to track your clicks as you browse and shop online at Art Stamps and move between pages on our site. The cookie also helps us greet you personally and keep track of the items in your shopping basket without taking extra time to re-verify your password on each page. We do not use cookies to retrieve or store personal information about you from your computer. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable or to warn you when cookies are used. By disabling cookies, you will not be able to participate in some of the online features offered by Art Stamps. We recommend that you leave your cookies enabled, otherwise you will not be able to shop with us online.

    Our service provider makes a record of your visit to our Web site and logs information from your browser including your IP address the date and time of you visit, the pages accessed, documents downloaded and the type of browser used. This is done as a fraud prevention measure, to enable us to evaluate our Web site usage and improve our online service. The information collected is not linked back to individual users except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider’s logs. In addition, when you use our online search facility we collect information about what you are searching for. Art Stamps uses that information to evaluate our service and determine if we are providing the products and services you desire. The information collected is not linked back to the individual.

    Should you not wish to provide the requested personal information, you may purchase products from Art Stamps via our store by paying in cash in full at the time of purchase. When making a purchase from Art Stamps via our Web site, if you are an Australian customer, and you would prefer not to enter your credit card details though the internet, you may contact us after you submit your online order to arrange one of the following alternative methods of payment: providing us with your credit card details over the phone; faxing your credit card details to us; mailing a cheque or money order to Art Stamps or paying via PayPal.

    If we collect personal information about you from someone else, we will take reasonable steps to ensure that you are aware that you may gain access to that information, the purpose of its collection and the organisations to which that information may be disclosed.

    Failure to provide us with the requested information, particularly the requested information marked with an asterisk on our Web site, may result in a delay in providing you with goods or services requested from us or may mean that we cannot provide you with those goods or services.

    Art Stamps will only collect personal information by lawful and fair means and not in an unreasonably intrusive way.


    Use and Disclosure of Personal Information
    Art Stamps only uses or discloses personal information it collects about you in compliance with the Act. Art Stamps does not sell or rent your personal information to any third party without your permission.

    Art Stamps will use and disclose your personal information for the purpose of our business as a retailer or other purposes related to that purpose such as marketing and where you consent to such disclosure. Personal information that you submit to Art Stamps may be used and disclosed by Art Stamps to the extent authorised by you or as reasonably required in connection with the operation of our business and in compliance with applicable laws.

    Art Stamps may disclose personal information it collects to third party oganisations such as contractors who assist Art Stamps in the operation of its business and to enable those contractors to perform functions on behalf of Art Stamps. For example, your personal information may be supplied to mailing houses to enable the delivery of our mail order catalogues to you. Personal information may also be supplied to third parties to allow credit card payment authorisation, marketing and promotions. Where information is disclosed to such third parties we will prohibit the third party from using your personal information except for the specific purpose for which we supply it.

    If you submit an application for employment or otherwise participate in any recruitment process undertaken by or on behalf of Art Stamps, we may (a) use personal information about you (including any health or other sensitive information) for the purposes of assessing your application for employment; and (b) retain that information as part of our employment application records even if we do not offer you employment; and (c) use that information (at our discretion) in connection with other relevant employment opportunities which may arise within Art Stamps from time to time.


    Receiving Email and Other Correspondence (Opting-Out)
    The Art Stamps Web site provides users with the opportunity to op-out of receiving communications from us at the point where information is requested.

    Our online registration form and other online forms contain a checkbox indicating that by submitting the form you will be entitled to receive email correspondence notifying you of events and information about new releases, special offers and pre-publication specials unless you opt-out of receiving that email correspondence by checking the box. If you do not wish to receive that email correspondence please check the relevant box prior to submitting your information.

    If you have already submitted your registration information and granted your permission to receive email correspondence you may amend your preferences by contacting our Privacy Officer at Art Stamps Australia, 14 Kingfisher Way, Warriewood NSW 2102. You may also opt-out of receiving email correspondence by resending the relevant email to us and typing “remove” in the subject heading. You may receive a further email from us confirming your request.

    Art Stamps may also use your postal correspondence information you have supplied to us to provide you with periodic mailings with information on events, new releases, special offers and pre-publication specials. If you do not wish to receive such mailings please advise us by contacting our Privacy Officer at Art Stamps Australia, 14 Kingfisher Way, Warriewood NSW 2102.

    Where we receive a request from you with respect to your privacy options as noted above, we will use our reasonable efforts to delete the relevant personal information from our records. However, we cannot guarantee that the information has been deleted as there is a possibility that a residual copy of the information will be maintained on a back-up system.

    Anonymity
    Wherever it is lawful and practicable to do so, Art Stamps will provide you with the option of not identifying yourself when transacting with us. For example, you may provide us with feedback via our online feedback form, or respond to surveys or direct marketing activities without identifying yourself. However, we require personal information concerning you to provide you with services you have requested, to process your order, to verify your identity and to deliver the goods you have requested.

    Once you register with Art Stamps you cease to be anonymous.


    Quality and Security of your Personal Information
    Your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure by a range of security measures including computer network security systems, restricted access and building security systems, firewalls, expert computer monitoring and passwords for checking identity before disclosing information. Information submitted via our Web site is submitted via our secure site (secure.Art Stamps.com) which uses standard technology to ensure your information is kept private. One of the key components of secure.Art Stamps.com is the use of Secure Sockets Layer (SSL) technology. Information on our Web site is protected by encryption and firewall technology.

    Only authorised employees are permitted to access your personal information. All employees must comply with our Privacy Policy and those who violate it may be subject to disciplinary action.

    We will take reasonable steps to implement and maintain security precautions and endeavour to prevent unauthorised access to, disclosure or use of submitted information. However, as no data transmission over the Internet is 100% secure Art Stamps is unable to guarantee that unauthorised access to submitted information will not occur, either during transmission of that information or after we receive that information.

    Art Stamps takes reasonable steps to destroy or permanently de-identify any personal information it no longer requires.

    Your Member Number and password enable Art Stamps to verify you are a registered customer and to help us to ensure your personal information is kept secure. You are responsible for maintaining the secrecy of your Member Number and password. We do not disclose your password details via email or telephone other than in limited circumstances in which case you will first be required to provide us with information so that we may verify you identity. If you cannot remember your password you will be required to match a certain level of information that Art Stamps holds in respect of you so that we may verify your identity and allow you to set a new password.

    You should sign out or close your browser once you have completed your online shopping within our Web site to ensure others cannot access your personal information.


    Links to other Sites

    The Art Stamps Web site may contain links to Web sites of other companies and organisations. Art Stamps is not responsible for the privacy practices or content of such Web sites.


    Access and Correction of your Personal Information and Data Quality

    If you wish to access your personal information held by Art Stamps, send a written request by post to the Privacy Officer at Art Stamps Australia, 14 Kingfisher Way, Warriewood NSW 2102. So that Art Stamps can identify you, please include your full name and address as they appear in our records, your daytime telephone number, your e-mail address if applicable, and the reason why you require access to our record of your personal information. We will provide you with access to the personal information held concerning you upon receiving a request from you except where we may refuse access to that information in conformity with the Act. If we deny your request for access to personal information, we will provide you with the reasons for that denial. We may recover an amount from you to cover our reasonable costs of providing you with access to that personal information.

    Art Stamps will take all reasonable steps to make sure that the personal information it collects uses or discloses is accurate, complete and up-to-date. To assist us to do this please provide us with the correct information at the time you provide information to us and inform us if your details have changed.

    This can be done by contacting us online via our contact form, calling our store, or by our Privacy Officer at Art Stamps Australia, 14 Kingfisher Way, Warriewood NSW 2102. Make sure you include sufficient information so that Art Stamps can identify you. If you request that we amend personal information and we disagree with you about whether the information is accurate, complete and up-to-date, you may request that we associate a statement with the record of information as to your contrary view. We will take reasonable steps to comply with that request. If we refuse to correct personal information we will provide you with a reason for such denial. You acknowledge that certain information may be stored in a form which does not readily permit location and modification of that information.


    Transfer of personal information overseas
    Art Stamps will only transfer your personal information overseas if Art Stamps reasonably believes that the recipient of the information is subject to a law, binding scheme or contract which effectively upholds principles for fair handling of the information that are substantially similar to the National Privacy Principles, or you consent to the transfer, or the transfer is necessary for the performance of a contract between you and Art Stamps (such as the delivery of goods you have requested from us), or the transfer is otherwise in conformity with the Act.


    Changes to Privacy Policy

    Art Stamps’s information practices and Privacy Policy will be monitored and, if necessary, revised from time to time. Art Stamps will notify you of any amendments to its Privacy Policy by posting an updated version on its Web site www.artstamps.com.au/privacy


    Complaint Process

    Art Stamps is committed to dealing quickly and confidentially with any complaint you make about your privacy in relation to the way Art Stamps collects, uses, discloses, handles or holds your personal information. If you are concerned that this Privacy Policy may have been breached or that your privacy may have been compromised please write to the Privacy Officer at Art Stamps Australia, 14 Kingfisher Way, Warriewood NSW 2102.

  • Shipping TermsOpen or Close

    Our shipping rates are calculated based on your location and delivery costs from our warehouse in Warriewood, NSW.
    These costs will be calculated and added to the order total prior to the payment being processed. If payment is by cheque the total cost of the order including shipping charges will be emailed to you. If payment is by credit card you will be contacted by telephone and the credit card charges will be processed prior to shipping.

  • Wholesale Account TermsOpen or Close

    To apply for a new wholesale account, please contact Margaret Wakeham on 0407 005 337.

    After we have approved your wholesale account, order processing remains unchanged. You will continue to place your order using the retail price – your discount will be applied prior to payment processing.

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